Capture 20-40% more bookings

The WhatsApp
Concierge
That Never
Sleeps

40% of reservation inquiries happen outside business hours. Voice messages in Arabic. Menu questions in Russian. Bookings at 3 AM. DineChat handles them all — before your competitors even see the message.

78% book with first responder 98% WhatsApp open rate Live in 48 hours
Start Free Trial Watch 2-Min Demo
20-40% More Bookings
24/7 Instant Response
50+ Languages
🎙️ Text + Audio in Any Language
⚠️ The Hidden Revenue Leak

During peak service, 1 in 3 messages
goes unanswered

Not malicious — just operational reality. While your team creates unforgettable experiences, discerning guests on WhatsApp expect immediate responses. The first restaurant to reply usually wins the booking.

"Can we get a table for 6 tomorrow? It's my wife's birthday."

Sent at 2 AM — answered at 10 AM

Guest already booked elsewhere

"هل يمكنني حجز طاولة لأربعة أشخاص الليلة؟"

In Arabic, at 11 PM

Your host doesn't speak Arabic

"Hi, I'm looking to book for a special anniversary dinner for 8..."

Voice message during Friday rush

Never listened. Never answered.

30-45% of booking chats are abandoned when replies are delayed.

📊 The Numbers Don't Lie

Every missed message is missed revenue

Here's what the data shows across Dubai's restaurant industry:

40%
of reservation inquiries happen outside business hours
30-45%
of booking chats abandoned when replies are delayed
20-40%
more bookings captured with instant, 24/7 replies
40%
of guests won't book if they can't communicate comfortably
78%
of customers book with the first business to respond

The first restaurant to reply usually wins the booking.

🧠 Restaurant Intelligence

Your AI learns everything about your restaurant

DineChat analyzes and memorizes your entire website, menu, policies, dress code, and any custom instructions you provide. Update anytime — your AI concierge always has the latest information.

Full Menu
Dress Code
Policies
Website
Hours
Custom Rules
DineChat AI Brain

Instant Updates

Changed your menu? Update DineChat in seconds — no retraining needed.

Any Question Answered

"Do you have vegan options?" "Is there parking?" Always accurate answers.

Your Voice, Your Rules

Define tone, boundaries, and special instructions. The AI speaks like your brand.

✨ Built for Revenue, Not Just Replies

Every feature drives bookings

Not just a chatbot. A revenue-generating concierge that understands fine dining, speaks every language, and never misses a message.

40% After-Hours Capture

24/7 Instant Response

40% of inquiries happen after hours. DineChat never sleeps — guests get answers in seconds, not hours.

50+ Languages

Every Language, Instantly

40% of guests won't book if they can't communicate comfortably. Arabic, Russian, Chinese — auto-detected and answered fluently.

Pro Feature

Voice Message Mastery

Transcribes and responds to voice notes instantly. No more backlog of unlistened audio piling up during service.

Direct Booking

Reservation Revenue

Real-time availability, instant booking, automated deposits. DineChat is built to integrate with the reservation platforms UAE's restaurants already use.

Coexistence™

Seamless Human Handoff

VIP guest needs attention? DineChat alerts you and steps back for 30 minutes. You stay in control.

20% Recovery Rate

Booking Recovery

Smart follow-ups recover up to 20% of abandoned conversations with a single well-timed nudge.

📱 See It In Action

Real conversations, real bookings

Watch how DineChat handles every scenario — from simple reservations to complex multilingual requests.

🔗 Works With Your Reservation System

Connects to your reservation system

Real-time availability, instant bookings, and automated deposits. DineChat is built to integrate with the reservation platforms UAE's restaurants already use.

SevenRooms
SevenRooms
DineChat
DineChat
Eat App
Eat App
ServMe
ServMe

Logos shown represent reservation systems on our integration roadmap. Native integrations are rolled out progressively as partnership agreements are finalised.

Live Availability

Real-time table sync

Instant Booking

One-tap confirmations

Secure Deposits

Payment links in chat

Guest Profiles

VIP recognition

AI and humans, in harmony

DineChat doesn't replace your team — it amplifies them. The AI handles routine inquiries instantly, while complex requests get escalated to you with full context. One reply from you, and the AI steps back for 30 minutes.

  • Instant escalation alerts via WhatsApp
  • Full conversation context in every alert
  • AI pauses automatically when you reply
  • VIP guests get special attention flagged
👨‍💼

Manager Dashboard

Real-time conversation monitoring

✅
Handled by AI
Table for 4, tomorrow 7 PM — confirmed automatically
🔔
Needs Attention
VIP request: Anniversary dinner for 12 with special menu
✅
Handled by AI
Menu inquiry — sent full vegetarian options list
📊 Your Command Center

Everything you need, one dashboard

Monitor conversations, track reservations, train your AI, and measure performance — all from a single interface designed for restaurant operators.

Dashboard Overview Conversations Conversation Detail Reservations Knowledge Base Analytics Settings

🏠 Overview

Conversations, reservations, conversion rate, and escalations at a glance. Jump into any conversation instantly.

💬 Conversations

Every guest interaction in one place. Search, filter by state, and see full message history.

👤 Conversation Detail

See how the AI handled complex requests — from inquiry to manager escalation with full context.

📅 Reservations

All WhatsApp bookings with confirmation codes, party sizes, and status. Synced with your provider.

🧠 Knowledge Base

Scan your website or add info manually. Menu, hours, dress code — the AI only answers what it knows.

📈 Analytics

Daily activity, conversion rates, escalation reasons, and reservation funnel. Export to CSV.

⚙️ Settings

AI personality, schedule, special instructions, message formatting. Full control, zero code.

🚀 Live in 48 Hours

From signup to capturing bookings

No technical skills required. We handle the setup while you focus on hospitality.

01

Onboarding Call

30-minute call where we understand your restaurant, menu, policies, and brand voice. We manually train the AI on your specific needs.

02

Knowledge Validation

Our team manually reviews every menu item, allergy information, and policy to ensure accuracy. No AI hallucinations here.

03

System Connection

Your existing WhatsApp Business number stays the same. We connect your SevenRooms, Eat App, or ServMe for live availability.

04

Go Live & Optimize

The AI starts capturing bookings immediately. We continuously improve based on real conversations to maximize your conversion rate.

Investment that pays for itself

No per-message fees. No hidden limits. Just more bookings captured around the clock.

STARTER
AED 1,299/mo

For single-location restaurants running lean

  • Up to 500 conversations / month
  • Up to 100 reservations / month
  • Reservation system integration
  • Multi-language AI (text)
  • Owner escalation alerts
  • Email support (72h response)
Start 30-Day Free Trial
Most Popular
PROFESSIONAL
AED 2,499/mo

For venues with real volume and real ambition

  • Up to 2,000 conversations / month
  • Up to 500 reservations / month
  • Reservation system integration
  • Multi-language AI (text + audio)
  • Voice message transcription
  • Automated booking reminders
  • Priority support (48h response)
Start 30-Day Free Trial

Larger operation?

Restaurant groups, hotel F&B departments, and multi-brand operators — get in touch about volume pricing, custom SLAs, and enhanced data-processing terms.

Contact Us →

All plans include a 30-day free trial · Cancel anytime · VAT handled via reverse charge for UAE B2B customers

Frequently asked questions

No. During onboarding, we customize the AI's tone to match your brand voice — whether that's warm and casual or refined and formal. On the Pro plan, you can create a fully custom persona with a name, style, and personality that feels like a natural extension of your team. Guests consistently can't tell they're talking to AI.
DineChat automatically detects VIP requests, complex situations, or frustrated guests and immediately alerts your designated contact via WhatsApp. The moment you reply, the AI pauses for 30 minutes, letting you handle the conversation naturally. No awkward handoffs — just seamless collaboration.
Yes. DineChat transcribes voice messages in any language — Arabic, Russian, Chinese, French, Hindi, and more — then responds in the same language. This is a game-changer for Dubai restaurants serving international guests, especially those who prefer voice over typing.
No. DineChat connects to your existing WhatsApp Business number. Your guests continue messaging the same number they already know. All conversations appear in your regular WhatsApp Business app — no new apps or dashboards to monitor.
Most restaurants go live within 48 hours. The process includes a mandatory onboarding call (30-45 min), manual validation of your menu and policies by our team, and connection to your reservation system. We don't rush — accuracy is what drives booking conversions.
DineChat only answers questions about your restaurant and reservations — it won't go off-topic. For anything it's uncertain about, it's trained to escalate to a human rather than guess. You see every conversation in real-time and can step in anytime. We also continuously improve the AI based on your feedback and real conversation data.
No long-term contracts. You can cancel anytime — monthly plans have no commitment, and yearly plans can be cancelled with a prorated refund. We believe in earning your business every month by delivering measurable results in bookings captured.

Your guests expect excellence.
Deliver it around the clock.

Let DineChat handle inquiries in any language, any time — while your team focuses on creating unforgettable experiences.

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30-day free trial · No credit card required · Cancel anytime